Bedrövligt att SAS inte har koll på sina egna förändringarna som gjordes per 1 juni men det har jag upplyst dem om nu
COVID-19 updates - Travel and service updates | SAS
Fick detta svar idag på min fråga om kompensation inte ett enda rätt.
Dear Karlsson ,
Thank you for contacting us.
The COVID-19 outbreak has developed fast and globally with a severe impact on both SAS and the airline industry. The safety of our travelers and employees will always be our highest priority. We are following the development of the current situation closely.
SAS initiated temporary adjustments considering the situation. One initiative involves our food and beverage offers. It means:
• All food and beverage service onboard will be ceased on all domestic flights, flights within Scandinavia and flights within Europe.
• On flights exceeding 2.5 hours (150 minutes), small water bottles will be available.
• On long-haul flights, we will continue to serve food and beverage according to laws and regulations.
• All SAS Lounges have been temporarily closed
Unfortunately in this case we are unable to refund the difference amount in this case.
We apologize your experience has been impacted due to this initiative. We do hope that this outbreak is resolved quickly, and flight operations will resume as normal.