Homer
Medlem
Customer data theft
We are investigating, as a matter of urgency, the theft of customer data from our website and our mobile app the stolen data did not include travel or passport details.
From 22:58 BST August 21 2018 until 21:45 BST September 5 2018 inclusive, the personal and financial details of customers making bookings on our website and app were compromised.
The breach has been resolved and our website is working normally. We have notified the police and relevant authorities.
We are deeply sorry for the disruption that this criminal activity has caused. We take the protection of our customers’ data very seriously.
We are investigating, as a matter of urgency, the theft of customer data from our website and our mobile app. The stolen data did not include travel or passport details.
How do I know if I have been affected?
This relates to customer bookings made from 22:58 BST August 21 2018 to 21:45 September 5 2018 inclusive. We will be contacting affected customers directly to advise them of what has happened and are advising them to contact their banks or credit card providers and follow their recommended advice.
Latest information| Data Theft | British Airways
We are investigating, as a matter of urgency, the theft of customer data from our website and our mobile app the stolen data did not include travel or passport details.
From 22:58 BST August 21 2018 until 21:45 BST September 5 2018 inclusive, the personal and financial details of customers making bookings on our website and app were compromised.
The breach has been resolved and our website is working normally. We have notified the police and relevant authorities.
We are deeply sorry for the disruption that this criminal activity has caused. We take the protection of our customers’ data very seriously.
We are investigating, as a matter of urgency, the theft of customer data from our website and our mobile app. The stolen data did not include travel or passport details.
How do I know if I have been affected?
This relates to customer bookings made from 22:58 BST August 21 2018 to 21:45 September 5 2018 inclusive. We will be contacting affected customers directly to advise them of what has happened and are advising them to contact their banks or credit card providers and follow their recommended advice.
Latest information| Data Theft | British Airways